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Contact

Get in touch with a practical question, not a sales pitch.

Use this page to reach 3EWD Garden & Landscape for quotes, availability, or straightforward advice on what’s realistic for your garden. We focus on small-to-medium jobs across the London Borough of Bromley and nearby areas, and we’re happy to clarify scope early (for example: access constraints, waste removal options, or whether a repair is likely to hold without a rebuild).

The quickest route for most enquiries is email, especially if you can include a few photos and a brief list of priorities. If you prefer to talk things through, call during opening hours and we’ll either pick up or return your call when we’re not on a job. We keep communication practical: clear next steps, clear assumptions, and no pressure to book.

Please note that site visits for quotations may be scheduled, particularly during peak season. If you’re contacting us about an existing booking, include your address postcode and the date you were expecting us, so we can check the diary and respond accurately.

Business details (NAP)

Name
3EWD Garden & Landscape
Address
14 Rowan Mews, Bromley, London, BR1 3QH, United Kingdom

Opening hours

  • Mon–Fri08:00–18:00
  • Saturday09:00–14:00
  • SundayClosed

If you contact us outside these hours, we’ll reply on the next working day. During on-site work we may respond by email first, then follow up with a call if needed.

Service-area notes

We are based in Bromley (BR1) and typically work across Bromley and nearby South-East London locations. Travel time can affect scheduling for small jobs, so for quick maintenance visits we usually prioritise Bromley, Beckenham, Chislehurst and surrounding postcodes.

When requesting a quote, include your postcode and any access details (parking restrictions, side access width, steps, or shared paths). If you have green waste to be removed, tell us whether you prefer on-site composting where suitable, bagged removal, or you already have a council garden waste bin—these choices can change both time and cost.

Safety note: we can advise on typical options, but we can’t confirm underground services or boundary lines by email. If your enquiry involves digging, edging, or patio works, we may recommend a site visit before committing to a fixed scope.

Complaints & appeals

If something hasn’t gone to plan, please contact us with the job date, address postcode, and a short description of the issue. We treat complaints as operational feedback and aim to resolve them promptly and fairly.

For the full process (response targets, evidence requested, and escalation steps), see the Complaints & appeals section on our policies page.

What helps us quote accurately

1) Clear scope

Tell us what “done” looks like: tidy-up only, ongoing maintenance, lawn renovation, or a defined patio/path repair.

2) Access & constraints

Side gate width, steps, parking rules, and whether you need work done quietly at certain times.

3) Timing

Your preferred dates and any hard deadlines. We’ll confirm what’s realistic for the season and weather.