Terms of Service

2. Purpose of the site

The site provides information about our services (including garden maintenance, lawn care, and small-to-medium hard landscaping), typical process notes, and ways to contact us for an enquiry. Any checklists, guides, and example timelines are provided for general information only. Gardens vary widely in soil condition, drainage, light levels, access, existing structures, and plant health; therefore, outcomes and durations can differ.

Nothing on this site constitutes professional advice tailored to your property until we have assessed the site conditions and confirmed scope in writing. If you rely on the information on this website, you do so at your own risk.

3. Acceptable use

You agree to use this website lawfully and in a way that does not infringe the rights of others or restrict or inhibit their use of the site. In particular, you must not:

• attempt to gain unauthorised access to the site, servers, or any connected system;
• introduce viruses, malware, or any other harmful code;
• use the site to send spam, misleading messages, or unsolicited marketing;
• scrape, copy, or reuse substantial parts of the site content for commercial purposes without permission;
• misrepresent your identity or your relationship with us.

We may suspend or restrict access to the site (temporarily or permanently) if we reasonably believe these Terms have been breached or if required for security.

4. Quotes, bookings & site information

When you contact us via the website (including by email links or the contact page), you are requesting information or a quotation. Unless expressly stated in writing, any quote is indicative until we confirm: measurements, materials, access, waste removal requirements, and any constraints. A booking is not confirmed until we agree dates and scope in writing (email is acceptable).

Realistic constraints. Landscaping and garden work is affected by factors outside anyone’s control. Examples include: (a) weather conditions (heavy rain, high winds, frost/ice, heat and drought); (b) ground conditions and drainage; (c) restricted access (e.g., narrow side passages, steps, parking limitations, permit/CPZ restrictions); (d) hidden issues discovered during work (e.g., unstable sub-bases, buried rubble, damaged drainage, root systems); and (e) third-party supply availability. These may affect scheduling, methods, and outcomes. We will aim to communicate changes promptly and propose practical alternatives.

You are responsible for ensuring we can access the work area at the agreed time and that you have permission for the works (for example, landlord consent, managing agent approvals, or relevant neighbour agreements where access or boundaries are involved). If access is not available, we may need to reschedule.

5. Third‑party materials & links

This site may reference third-party products, materials, or methods (for example, paving types, turf suppliers, or plant care guidance). Where we link to third-party websites, those links are provided for convenience only. We do not control those sites and are not responsible for their content, availability, or any loss arising from your use of them.

Images, illustrations, and examples on the website may include supplier photography, stock images, or examples from past jobs used with appropriate permission. Unless explicitly stated, they are illustrative and not a guarantee that your garden will achieve the same results.

6. Limitations of liability

We work to keep the information on this website accurate and up to date, but the site is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we exclude all conditions, warranties, representations, or other terms that may apply to this website.

We will not be liable for any loss or damage (whether in contract, tort, breach of statutory duty, or otherwise) arising from your use of, or inability to use, this website, including but not limited to: loss of profits, loss of business, loss of opportunity, loss of data, or any indirect or consequential losses. We do not guarantee that the website will be secure or free from bugs or viruses; you are responsible for configuring your device and using appropriate protections.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Where the site discusses outdoor works, you acknowledge that gardening and landscaping involve inherent variability and risk. For example, weather can prevent safe operation of tools, waterlogging can delay groundworks, and plants may respond unpredictably due to pests, disease, or soil factors. We are not responsible for losses resulting from conditions outside our reasonable control or from decisions made solely on the basis of general website information.

7. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes to the site, our services, or legal requirements. The “Last updated” date at the top shows when changes were last made. Your continued use of the site after changes are posted means you accept the updated Terms. If you have an ongoing booking, the terms applicable to that booking will be the ones agreed at the time of confirmation unless we both agree otherwise.

8. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or your use of this website, except that we may also bring proceedings in the courts of your place of residence where mandatory consumer rules apply.

9. Contact

Questions, complaints, or requests relating to these Terms can be sent to: